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October 2023 Regional Meeting

  • 19 Oct 2023
  • 8:00 AM
  • 20 Oct 2023
  • 11:00 AM
  • Omni Charlotte Hotel, Charlotte, NC

Registration

  • Each Bronze sponsor will receive the following:
    Marketing space (or table) and includes 1 attendee fee
    Sponsor profile listed on meeting materials and promotion throughout the meeting
  • Each Gold Sponsor will receive the following
    Marketing space (or table) and includes 3 attendee fees
    Sponsor profile listed on meeting materials and promotion prominently displayed throughout the meeting
    Logo prominently displayed on the MSPCA website
    Promotion to members and logo prominently displayed before and after the meeting
  • Each Silver Sponsor will receive the following:
    Marketing space (or table) and includes 2 attendee fees
    Sponsor profile listed on meeting materials and promotion throughout the meeting
    Logo on the MSPCA website
    Promotion to members before and after the meeting
Registration is closed

MCRA OCTOBER 2023 REGIONAL MEETING

October 19-20, 2023 | Omni Charlotte Hotel | Charlotte, NC


PRE-MEETING NETWORKING EVENT: Optional

Wednesday Evening, October 18 | 6-7pm | Omni Hotel Rooftop Coin Bar

This Is An Optional Event

If you arrive on Wednesday, please join us for an informal cocktail hour. Then enjoy dinner on your own. There are numerous restaurants nearby. 


START OF GENERAL MEETING

Thursday, October 19 | 7am - 4:30pm | Omni Hotel | Cypress Room

7-8am Registration Open | Breakfast buffet served.

All meals included in your registration for Thursday and Friday.


We have an amazing line-up of speakers, including Chris Hill, Founder, JCMH Consulting. Chris is one of the top industry consultants and will bring his expertise to MCRA with two outstanding topics:

How To Increase Your Project Manager's Productivity and Profitability

Managing and Analyzing Your Business Through KPIs

and Industry Metrics

In addition, MCRA members will share their expertise with these fantastic presentations in these sessions:

Mitigation Scope and the S500

Presented by:  Shawn Silliman, First Restoration Services


Disaster ERPs: Differentiating Yourself in the Commercial Market

Presented by:   Jeff Carrier, Restoration ERP


Thursday sessions conclude at 4:30pm


THURSDAY EVENING NETWORKING EVENT:


Thursday Evening, October 19 | NASCAR Hall of Fame | 6-9pm
Join us for an evening of fun, including cocktails and dinner buffet at the NASCAR Hall of Honor, then enjoy race car simulators and pit crew challenge! The HOF is just 5 blocks from the Omni Hotel - a short 15 minute walk.


FRIDAY, OCTOBER 20 AGENDA

Friday, October 20 | 8-11am | Omni Hotel | Pomodoro Room

Breakfast buffet will be served before the session begins at 9am


Construction and Mechanics' Law, Your Rights and the Interplay of the "Holy Trinity": the insured, the insurer and you

Presented by:  Brian Edlin, Jordan Price


11am    Meeting Adjourns


MEETING LOCATION

Omni Charlotte Hotel

Located in BOA Plaza Retail Mall

132 East Trade Street

Charlotte, NC 28202


Hotel Information

OUR BLOCK OF ROOMS IS NOW FULL

Rooms are still available at the Omni Charlotte Hotel but at a higher rate. To check availability, please call (704) 377-0400.

Additional hotel rooms are available nearby:

Hyatt House | Charlotte City Center |  (704) 373-9700 | .3mi

The Dunhill | .2mi

Hilton Charlotte | .2 mi

Hyatt House | .3 mi


THANK YOU, SPONSORS

   

    


Scheduled Sessions

Navigating Tectonic Industry Shifts in Restoration

Guest Presenter: John Barnes, CFP; Founder and CEO, Pendleton Street Business Advisors

The RIA Code of Ethics: Why Adopt Them?

Guest Presenter: Justin Woodard, President-Elect, Restoration Industry Association (RIA)

The Foundation of A Solid Inspection - And Why Companies Get It Wrong

Member Presenter: Todd Sangid, Solutions Consultant, Docusketch

The initial inspection sets everything in motion. Get it right, and the documentation supports your estimate. The estimate supports the approval. The approval supports getting paid. Get it wrong, and you're chasing corrections at every step that follows. This session breaks down the practical, field-driven strategies that make the difference: capturing clear, complete documentation from the start.

AI Answers the New Search Question. How to Get into the AI Answer

Member Presenter: Jeff Carrier, Owner, Restoration Digital Marketing

This insightful session will cover how AI is transforming search and digital visibility. Jeff will share practical takeaways that create real impact in AI searches, explain how large language models (LLMs) work, explore how AI systems discover and cite sources, and outline strategies for getting your content included in AI-generated answers. Attendees will leave with a clearer understanding of the evolving search landscape and actionable steps to improve their presence in AI-driven results.

What’s On the Legal Forefront: Updates for Restorers

Member Presenter: Brian Edlin, Managing Partner, Jordan Price Law Offices

Brian Edlin will review recent legal cases and developments impacting the restoration industry, highlighting key rulings and trends that restorers need to know to stay informed and prepared.

How Getting paid is a company strategy: identifying client intake process that supports, collection processes that help you get money in the door. 

Member Presenter: Katie Smith, Owner, PHC Restoration

A strong collection strategy begins with the right client. Katie Smith will discuss how to evaluate and prioritize leads, streamline client intake, use AI to accelerate communication, and build processes that improve collections and help get cash in the door faster.

What are carriers doing exactly?

Member Presenter: Doug Weatherman, COO, Rare Restoration 

Tangible examples will be provided to facilitate real life applications within the industry.




Karen Clendening

Executive Director
Office: (727) 735-3232

Email: director@midsouthcra.org

Address:
5603-B West Friendly Ave.

PMB 299

Greensboro, NC 27410

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